First Responder provides Basic and Advanced Life Support for the citizens of Butte, Placer, Sacramento and Yolo Counties.
In Butte County, First Responder operates an all Advanced Life Support (Paramedic) ambulance fleet, responding to 911 service calls, 24 hours a
day, 7 seven days a week. Along with Enloe Hospital's Ambulance service, First Responder has operated in Butte County for over 20 years. In
Sacramento, Placer and Yolo Counties, First Responder contracts with many area hospitals and other healthcare facilities to provide inter facility
transportation services. All of the Advanced Life Support (Paramedic) ambulances in the fleet carry a broad range of medical supplies and drugs to meet
the emergent needs of our patients. In addiion, all of our units are tracked with Global Positioning System (GPS) devices, so our dispatch center can
determnine the most appropriate resource for the call.
12 lead EKG's with telemetry capabilities are deployed in each of our ALS Ambulances. Rapid deployment and diagnosis
of a Heart Attack is priority in the survivability of this medical emergency. 12 leads with telemtry helps reduce the diagnostic timeframe,
thus increasing the survival rate.
Critical Care Transports
First Responder responds throughout the Northstate with our Specialty Care Transport Units.
These units are staffed with an EMT, Paramedic and Registered Nurse. The units are equipped with state of the
art monitoring devices to meet the needs of the most critically ill patients.
In partnership with UC Davis Medical Center, First Responder staffs and
operates the Neonatal Intensive Care Unit (NICU). This unit is staffed by two First Responder EMT's. The unit is
dedicated to UC Davis. When a call comes in, our unit will transport the UC Davis Critical Care Transport Team anywhere in California.
This service is vital to the community and First Responder is proud to be a part of the team.
Gurney Van and Wheelchair - Non-Medical Transports
First Responder rounds out our transportation choices with providing Wheelchair and Gurney Van Services. Our Medivan
Division provides reliable non-emergent transportation throughout Northern California. First Responder accepts Medi-Cal, most major credit cards,
checks, or payment plan. First Responder can transport locally or long distance.
All of our medivans are equipped with Global Positioning System devices (just like our ambulances) that will assist the dispatcher in getting you
the most practical and efficient resource. In addition, the Wheelchair Vans come equipped with ADA Compliant Wheelchair Lifts, while the Gurney
Van's use industry standard Stryker Gurney's.
24 Hour Dispatch
First Responder staffs our Dispatch Center 24 hours a day. In conjunction with other agencies, First Responder works to ensure a timely
and efficient process when called for service. To accomplish this, First Responder uses computer aided dispatch software by Zoll Data Systems. This software enables the dispatcher to keep current status on
the location of all resources under the control of the dispatcher. In addition, the dispatcher is in constant communication over UHF, VHF, Cellular
and Low Band frequencies with mobile resources as well as fire and ambulance dispatch centers throughout our service areas.
To aid in the dispatch process, First Responder has placed into service GPS/AVL Tracking. All of our ambulances and medivans have on board GPS units
that update our dispatch center every 10 seconds with the location of the unit. Each unit is displayed on a map within our Dispatch Center. The map
offers real time data for unit and incident location. This data assists the dispatcher in ranking the closest, most appropriate unit to respond to
First Responder EMS deploys personnel to support Butte County Sheriff SWAT missions. The mission is to provide advanced
life support care to the members of the SWAT Team during tactical operations. All medical personnel are sworn sheriff deputies and go
through rigorous training with the SWAT team.
During tactical operations, the Paramedic assigned to the SWAT will
treat and extricate the injured out of the "red zone" to an awaiting advanced life support ambulance or air ambulance, who transports the
patient to the hospital.